The incumbent will oversee the Asia Pacific IT engineering group providing technical oversight as it applies to the operating systems, hardware, network infrastructures, databases, tools, in-house technical support and data-center operations. The individual will be responsible for managing an energetic, enthusiastic and highly experienced/motivated team of professional support engineers in troubleshooting complex technical support issues. The individual will be expected to manage the team based in both HK, Melbourne and offshore partners. The individual will also be expected to evaluate, recommend, and prototype new solutions as they pertain to both strategic and day to day operations and/or as a project deliverable. He or she will also be expected to provide expert knowledge in IT Engineering methodologies and assist in implementing global strategy in this capacity.
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