• Head of Settlement Operations - Asia Pacific

    Location HK-Hong Kong
    Date posted 1 month ago(9/4/2018 3:32 AM)
    Category
    Corporate professionals
    Position type
    Full-Time
  • OVERVIEW:

    ITG is looking for Head of Settlement Operations to lead our settlement operations team in the Asia Pacific region.

    Investors around the world receive better returns because of the work we do every day. From traders to technologists and everyone in between, ITGers are passionate about innovating, solving problems and making an impact on the bottom line. Our teams set the bar high and strive to consistently provide best-in-class service to institutional investors around the world.

    WE'LL TRUST YOU TO:

    • Take charge of the Operations and Settlements department in the Asia Pacific region
    • Lead and manage the settlement team
    • Ensure all settlement functions are performed properly with accuracy and integrity
    • Review service levels to ensure quality, efficiency and customer satisfaction are up to standard
    • Communicate directly with clients on operational topics, queries and issues management
    • Engage with front office staff within ITG to deliver a seamless and positive client experience
    • Improve operational procedures and systems, including collaborating with ITG’s Operations teams around the world on global process improvement
    • Deliver clear requirements to Operations product management group and assist in effective prioritization of product enhancements
    • Lead projects and assign work load to the team
    • Work closely with senior management to develop strategy to improve operating efficiency and reduce costs

    WHAT YOU BRING WITH YOU:

    • Suitably experienced in institutional equity markets settlement, with Asian experience an advantage.
    • Sound knowledge in market practice, operational control and regulatory requirements related to financial and securities industry
    • A positive and proactive approach to process improvement and change management
    • Excellent people management leadership skills
    • Excellent communication skills in both written and spoken English.
    • Advanced skills in MS Office
    • Attention to detail and a customer service attitude

    YOU'RE JUST RIGHT FOR ITG IF YOU WANT:

    • A smaller team environment with 8-10 professionals
    • A great place for upward and geographic mobility
    • Direct exposure to the decision makers and senior leaders on all sides of the business
    • The energetic dynamism of financial markets
    • Teams that are passionate about continually learning, improving and raising the bar
    • A community that values hard work as well as work-life balance
    • A company that is committed to giving back to surrounding communities, from LA to Hong Kong and Sydney and the 11 locations in between

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