• Implementation Specialist - Client Onboarding

    Location US-NY-New York
    Date posted 2 weeks ago(2 weeks ago)
    Sales, trading & product specialists
    Position type

    ITG is looking for a motivated, eager Implementation Specialist to join our Trade Support team.


    Here at ITG, technology is our middle name. Literally. With nearly half of our staff working in technology roles, our technologists empower our business to provide best-in-class service to our clients around the world. From conceptualizing ideas to bringing them to market, ITG engineers work alongside our business units to build technology for institutional traders that enables them to improve returns for investors


    • Be the primary owner of EMS implementations focusing on setup, installation, and project management
    • Coordinate between Sales, Vendors, and various Technology Teams, and the clients
    • Track and manage all schedules, deadlines, and dates related to ITG EMS Implementations
    • Work effectively as part of a global team and build relationships with global FIX teams, Sales, Technology teams, Platforms, and Support
    • Manage client EMS implementation from start to finish including technical setup, testing and validation
    • Manage and communicate updates throughout the process while completing reporting and metrics


    • Bachelor’s degree in computer science, project management, finance or equivalent technical discipline with 3-5 years’ experience
    • Proven project management experience with success in managing deadlines, customers, and schedules
    • Previous experience implementing OMS/EMS or other trading systems
    • Strong client and relationship focus with proven ability to build and develop effective relationships with staff at all levels
    • Very tech savvy – previous experience in a technical role a plus
    • Self-starter with excellent communication and influencing skills
    • Ability to work with multiple groups including internal and external teams and manage expectations 


    • Projects with quick life cycles, from concept to client in three months
    • A smaller team environment with 3-8 members
    • A great place for upward and geographic mobility
    • Direct exposure to the decision makers and senior leaders on the business side
    • A company that’s investing a sizable amount in its technology department
    • Teams that are passionate about continually learning, improving and raising the bar
    • A community that values hard work as well as work-life balance
    • A company that is committed to giving back to surrounding communities, from LA to Hong Kong and Sydney and the 11 locations in between


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