Client Services Analyst

US-NY-New York
1 week ago
Sales, trading & product specialists
Position type


ITG is looking for an analyst to join our cutting-edge Trading Analytics organization and learn exactly why we’re known as the industry leaders in Transaction Cost Analysis.


Here at ITG, our Analytics team uses econometric models and our proprietary peer database to guide clients in understanding how their trading performance stacks up against their competitors and provides unique insights that help our clients achieve best execution in Equities, Foreign Exchange, and Fixed Income. If you are interested in analyzing data, solving problems, and managing client relationships on a daily basis, then this is a career opportunity you should not miss!


  • Interact with clients on a daily basis via phone, email and in person communications in a fast-paced, team-oriented environment
  • Analyze client trading data to help interpret trends and patterns in client performance
  • Develop client reports/custom product presentations based on client requests
  • Manage client relationships as a liaison between the client and ITG’s internal development/consulting teams to proactively monitor ongoing client projects
  • Assist in translating business requirements into functional specifications and traditional data models
  • Perform database analysis on existing data, and identifying root causes for data inaccuracies, through the use of database query tools


  • A bachelor’s degree in Economics, Mathematics, Statistics or a related field
  • Customer service experience and a desire to work directly with clients in a fast-paced, deadline and detail-oriented environment
  • Superior written and oral communication skills
  • Self-starter with a problem solving mind-set
  • Demonstrated interest in Financial Markets
  • Demonstrated ability to work in a team-setting while maintaining a high level of ownership
  • Exposure to data management systems such as SQL, R, Matlab, a plus
  • Canadian Registration an asset
  • US registration an asset


  • Exposure to how the buy and sell-side institutions trade, and want to work with clients on how to improve their trading outcomes.
  • Practical experience working with big data, quantitative models and applying it to the trading world.
  • A smaller team environment, where people have multiple responsibilities
  • A great place for upward and geographic mobility
  • Direct exposure to the decision makers and senior leaders on the business side
  • A company that’s investing a sizable amount in its technology department
  • Teams that are passionate about continually learning, improving and raising the bar
  • A community that values hard work as well as work-life balance
  • A company that is committed to giving back to surrounding communities, from LA to Hong Kong and Sydney and the 11 locations in between


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